Frequently asked questions (FAQ) : AEROAFFAIRES

Because your safety is our priority, the 850 operators we work with all hold a Certificat Transport Aérien (CTA), issued by the French civil aviation authority, guaranteeing compliance with safety requirements. We give preference to the best air operators, whose financial soundness, validity of air navigation certificates, aircraft maintenance, insurance contracts (minimum set at between 10 and 500 million USD, depending on the type of aircraft) and crew qualifications we also check. AEROAFFAIRES enables its customers to take off from over 8,000 airfields around the world, in full compliance with the safety instructions issued by the major civil aviation organizations and authorities (ICAO, EASA, FAA). All this to guarantee you a level of safety identical to that of the major international airlines (Air France, American Airlines, Lufthansa).

Passengers pass through private terminals (FBOs), where security checks are carried out quickly but in compliance with international regulations.

Over 3,000 airports in Europe are accessible to private jets, compared with 300 for commercial flights.
For example
France: Paris-Le Bourget, Cannes-Mandelieu, Chambéry, Deauville
Switzerland: Geneva-Cointrin, Zurich-Kloten, Sion
United Kingdom: London-Luton, Farnborough

Yes, many regional airports cater for business aviation, which reduces ground travel time.
For example, a business flight can leave directly from Lyon-Bron or Biarritz.

The price of a private jet flight depends on several factors:

• aircraft type (Turboprop, Very Light, Light, Midsize, Heavy, Ultra Long Range)
• distance flown
• number of passengers
• available airport slots

Concrete examples of private jet fares:

• Paris – Geneva: 1h flight in a Phenom 100 (4 passengers) → from €6,500
• Paris – Nice: 1h20 flight in Citation XLS (6-8 passengers) → from €9,000
• Paris – New York: 7h30 flight in Falcon 2000 (10 passengers) → from €75,000

AEROAFFAIRES provides customized quotes, adjusted to each private flight.

The hourly price varies greatly depending on the aircraft category:
Very Light Jet (4 passengers): €2,500 – €3,500 / hour
Light Jet (6-8 passengers): €3,500 – €4,500 / hour
Midsize Jet (7-9 passengers): €5,000 – 6,500 / hour
Heavy Jet (10-12 passengers) : 7 000 – 8 500 € / hour
Ultra Long Range Jet (14-19 passengers): €9,000 – 12,000 / hour

Does the price include everything?
Yes :
aircraft availability
crew and maintenance
fuel
airport taxes

Additional charges may apply for :
high-end catering
helicopter transfers
special requests (bulky baggage, pets)

Contact AEROAFFAIRES. Specify route, date and number of passengers.
Receive a quote with several aircraft options.
Signature and validation → the aircraft is blocked.
How far in advance do I need to book?
For a scheduled flight: several weeks or months.
For an emergency flight: possible in 2 hours if an aircraft is available and authorizations have been obtained.

When AEROAFFAIRES sends you its fare offer, the fares are generally valid for 1 week, subject to aircraft availability at the time of your confirmation. If the aircraft you select is no longer available, the AEROAFFAIRES team will immediately send you an alternative offer.

When you confirm your private flight, you will be asked to pay a 50% deposit to reserve the aircraft you have selected.

You are free to choose the payment method that suits you best, by bank transfer, credit card or cryptocurrency. Payment by credit card automatically incurs a fee of 4% of the total invoice amount. For same-day flights, payment will be made by credit card before boarding the private plane or helicopter. When your flight is confirmed, you will be asked to pay a 50% deposit to reserve the aircraft selected with the air operator.

Yes, AEROAFFAIRES accepts payments in crypto-currencies such as Bitcoin and Ethereum. This payment method enables fast and secure booking at any time, even outside banking hours. The transaction is converted instantly into euros via specialized platforms to limit the risks associated with volatility. This service meets a growing demand from customers wishing to benefit from smooth, anonymous and innovative payment in the private aviation sector. Our team is available 24 hours a day to assist with any request.

Once a flight has been confirmed, AEROAFFAIRES makes a commitment to the airlines. Cancellations following written confirmation by e-mail or confirmed by telephone will incur a minimum cancellation penalty of 30% if made at least 60 days prior to departure. Between 60 and 40 days before departure, the cancellation fee is 40% of the total cost of the flight. From 30 to 7 days before departure, cancellation charges are 50% of the total cost. From 7 days to 48 hours, the fee is 80% of the total cost of the flight. In the event of cancellation within 48 hours of departure, the full amount of the flight invoice will be charged.

In the event of poor visibility making take-off or landing impossible, the flight will be postponed to comply with safety regulations and minimum visibility. As a responsible company, AEROAFFAIRES takes no risks with your safety.

If you would like to add an additional route, please contact your dedicated contact directly. He or she will organize the additional connection in accordance with the aircraft schedule. You can reach our team on 01 44 09 91 82 or by e-mail at charter@aeroaffaires.com.

At AEROAFFAIRES, tailor-made private aviation means flexibility. The passenger list can be modified before departure, subject to the provision of passenger information. The number of passengers can be modified provided there is sufficient passenger space on board the selected aircraft. As part of anti-terrorist procedures, scanned copies of passenger identity documents must be provided to AEROAFFAIRES 48 hours before the flight.

National identity documents or passports are required, depending on the destination of departure and arrival. We are subject to the entry regulations of your destination.

When you make an aircraft or helicopter charter request with AEROAFFAIRES, you will be assigned a dedicated contact person. He or she will be with you every step of the way, from your request to your arrival at your final destination. When your flight is confirmed, he or she will send you a confirmation e-mail, guaranteeing your aircraft reservation.

AEROAFFAIRES allows you to travel with peace of mind with bulky luggage. Just let us know when you request a charter if you have this type of luggage. Our team will take this into account and offer you a suitable aircraft.

Passengers will be present for boarding between 2:00 (commercial aircraft) and 10 minutes (private jet/helicopter) before departure time, according to the information stipulated on the flight plan. Any delay caused by passengers will engage the responsibilitý of the customer towards the carrier. If the subcontracted carrier were to pay additional airport taxes or cause a delay to the following flight, additional charges may be billed to the customer.

At most airports, AEROAFFAIRES customers have access to special VIP lounges where they can freshen up before their flight. We will send you detailed information before your departure.

Turboprops: 1 to 8 passengers

Very Light Jet: 4 passengers

Light Jet: 6-8 passengers

Midsize Jet: 7-9 passengers

Heavy Jet: 10-12 passengers

Ultra Long Range Jet: up to 19 passengers

For larger groups: regional or commercial aircraft in VIP version.

You can take the little ones on board in complete safety. If you’re equipped with a cosy that can be installed on a plane, you can install it on board your aircraft. For older children, there are safety belts on every passenger seat. For children under 3, we recommend a pressurized cabin to avoid earaches.

AEROAFFAIRES is pet-friendly. You can take your pet on board with you. When you make your reservation, inform your dedicated expert so that he or she can inform the crew and the company. For animals weighing over 9kg, your expert will suggest a number of private jets. In the UK, customs formalities must be completed, and vaccination records must be up to date.

This depends on the type of aircraft chosen. For further information, please contact our 24-hour hotline.

The size and number of baggage items depend on the type of aircraft chosen. If you are loaded or traveling with bulky, fragile or special baggage, please let your dedicated contact person know. He or she will be able to advise you.

Capacity depends on the aircraft.
Light Jet: 6-8 suitcases
Midsize Jet: ~10 suitcases + sports equipment
Heavy Jet: skis, golf clubs, bulky instruments
AEROAFFAIRES always takes into account the question of luggage when making a quotation.

AEROAFFAIRES is your facilitator. We’ll do everything we can to help you. We work with top-quality partners who will ensure your transfers to and from your destination. These transfers can be by cab, limousine service, speedboat or helicopter shuttle.

AEROAFFAIRES is your facilitator. We’ll do everything we can to help you. We work with quality partners who will take care of your transfers from and to the airport. Transfers can be made by cab, limousine service, speedboat or helicopter shuttle.

Summer: Nice, Cannes, Ibiza, Olbia, Mykonos
Winter: Courchevel, Gstaad, St-Moritz, Sion
Business: Geneva, London, Brussels, Milan

Cannes Film Festival
Monaco Grand Prix
Paris Fashion Week
24 Hours of Le Mans
Davos Economic Forum

Executives and management teams
UHNWIs and families
Professional athletes
Patients on medical flights
Governments and diplomats

Time savings (multiple destinations in one day)
Privacy
Flexibility
Business continuity during disruptions

As this is a made-to-measure trip, you will be able to choose your own in-flight catering. We work with renowned caterers who will be happy to take your dietary habits and preferences into account.

Most aircraft are equipped with on-board toilets, except those with fewer than 4 seats and some turboprops with 6 to 19 seats. If the aircraft does not have a toilet, the crew will ask you to make your own arrangements before boarding.

Some aircraft offer a bedroom area with a bed specially designed to allow you to rest during the flight. Most aircraft offer comfortable lie-flat seats, allowing you to rest and sleep.

Smoking on board a private jet is possible under certain conditions. Unlike commercial flights, where smoking is strictly forbidden, in private aviation, permission to smoke depends on the aircraft owner, the operator and the captain. If all agree, smoking is permitted in the cabin. However, the aircraft must be equipped with approved ashtrays and fire extinguishers to guarantee safety.

It is important to note that smoking may entail additional costs for cleaning and restoring the aircraft, which are at the customer’s expense. Out of respect for other passengers and to preserve the quality of the on-board environment, this practice is subject to prior agreement at the time of booking.

Finally, vaping is subject to the same rules and also depends on the crew’s authorization.

If you have any specific requests concerning smoking on board, we recommend that you inform your dedicated AEROAFFAIRES contact when booking, so that we can offer you a suitable device.

When you make your charter request, tell your dedicated contact person your wifi communication requirements. He or she will select equipment with a satellite connection for you. Yes, you can make phone calls on board your plane or helicopter. If not, the crew will inform you. Many aircraft are equipped with satellite telephones.