Hotels and Business Aviation for the VIP Experience

Introduction

The Covid-19 crisis accelerated the rapprochement between business aviation and the luxury hotel industry. Health restrictions and the reduction in commercial flights prompted hotels to rethink their strategies, while private jet operators experienced une hausse inédite de leur activité.

This context encouraged new models: some hotels forged partnerships with private airlines, while others acquired their own fleet to offer a fully integrated experience.

Why are these two worlds coming ever closer together? How can AEROAFFAIREShow does 30 ans d’expertise en aviation privéefits into this dynamic?

Private aviation: the strategic key for luxury hotels to retain their VIP clientele

Delivering a consistent Experience from A to Z

Luxury hotels want to guarantee a seamless experience between the private jet flight and the stay. As soon as guests step off the plane, they are immediately transferred to their hotel. To achieve this, hotels are forging direct partnerships with private airlines. These collaborations enable them to offer fully personalized experiences, including, for example, tailor-made gastronomy on board, the presence of a private chef, or exclusive activities adapted to the customer’s preferences.

Strategic partnerships

Some hotel chains have decided to go even further:

• Aman and Amangiri Air: Aman offers ultra-personalized trips linking its resorts by private jet.
• Rosewood and Ritz-Carlton: these chains are investing in aviation to guarantee a seamless experience from end to end.
• Four Seasons Private Jet: the hotel chain has launched its own aircraft, a Boeing 757 privatized to offer an exclusive itinerary, enabling guests to travel from one palace to another without worrying about logistics.

Business aviation: natural synergies with the hotel industry

Personalized, exacting service

Business aviation meets the need for flexibility, speed and absolute comfort. Our customers? Executives, influential personalities, celebrities, top athletes, business leaders, as well as groups of employees for strategic travel.

The experience begins long before boarding. Private customers expect continuity of service between their flight and their final destination. This includes private transfers, VIP arrival services and, of course, accommodation in prestigious establishments.

A clientele shared with the luxury hotel industry

Business travellers and UHNWs generally book their private jets and hotel suites with the same sense of excellence. So it’s only natural that major hotel groups should seek to optimize their offer by integrating an air component.

Several initiatives illustrate this trend:

• Six Senses works with airlines to optimize the traveler experience.
• Viceroy Hotels & Resorts offers carbon-neutral flights via Private Jet Services.
• Mandarin Oriental partners with FBOs (private terminals) to provide VIP services.

Focus on AEROAFFAIRES

With over 30 years’ experience, AEROAFFAIRES puts its expertise in business aviation at the service of the most demanding travelers, facilitating their journeys to luxury hotels. Our mission: to guarantee unrestricted travel tailored to the needs of the most prestigious customers. Thanks to an ultra-flexible, personalized offer, we enable high-end establishments and concierge services to meet the exclusive air travel requirements of their customers.

Our services include:

• Private jet and helicopter rentals available 24/7, optimizing transfers to the most prestigious hotels.
• Personalized support, with a dedicated assistant for each mission to guarantee a seamless experience, and the ability to adjust each request in partnership with concierge services. A striking example: at the height of the Covid crisis, a flight was at risk of cancellation due to a lack of PCR testing on a Sunday. Thanks to its network, AEROAFFAIRES contacted the concierge service at the palace Le Meurice, which had a dedicated nurse. The nurse came directly to our customer to carry out the test, avoiding any disruption to his schedule and allowing the flight to continue.
• This type of intervention illustrates our third commitment to fluid and absolutely reactive logistics, directly linked to the specific demands of VIP customers.

Much more than just a service provider, AEROAFFAIRES is a strategic partner for VIP services, guaranteeing a worry-free trip and a service that lives up to the highest expectations.

Conclusion

Business aviation and luxury hotels are converging towards a common goal: to offer a seamless, personalized experience to a demanding clientele.

At AEROAFFAIRESwe support these developments by offering tailor-made solutions to hoteliers, concierge services and companies wishing to offer their customers a private air service.

This alliance between the hotel industry and private aviation is set to grow even stronger, with an increasing emphasis on immersive, eco-friendly and tailor-made experiences.

Would you like to integrate a private jet solution into your hotel offer? We’d love to hear from you.