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“Believing that everything is possible, offering the best of ourselves, and working with passion are the keys to successfully completing our passengers’ flights every day
François-Xavier Clercfounder ofAEROAFFAIRES (since 1991), is driven by this desire to provide complete customer satisfaction.
Warm and dynamic, this entrepreneur at heart, with a passion for aeronautics, launched his own business in 1991, the year his fouratrth daughter was born.
Before plunging into this entrepreneurial adventure, it was in his early years that the founder ofAEROAFFAIRES s founder cultivated his interest in aviation. The pages of Tanguy et Laverdure and Buck Danny comic strips were the stuff of dreams and ambitions. It was decided that he too would fly the skies.
François Xavier Clerc became one of the youngest private pilots in France. His instructor, Joseph Delélée, was quick to spot real skill, passion and a keen sense of responsibility in François-Xavier, then aged 15. An experienced man and the first test pilot of Henry FARMAN aircraft, he decided, after just 5 hours of supervised flight instruction, to put his trust in the teenager, allowing him to fly the aircraft independently.
After graduating from business school, he went to Florida to work on the opening of the French Pavilion at Disneyworld’s Epcot Center in 1983. It was here that this entrepreneur discovered the school of excellence and the importance of hospitality and customer service.
He returned to France determined to apply everything he had discovered in the United States, first at Dassault Falcon Service for 5 years, then at Air Entreprise International for 2 years: creativity, innovation, a sense of service and customer satisfaction.
” Dream come true “, said Walt Disney. This entrepreneur has never stopped following this adage. At the helm ofAEROAFFAIRES since 1991, François-Xavier Clerc has combined his many years of aeronautical passion, his culture of customer satisfaction and his vision of the business aviation market.
Ensuring a plane or helicopter flight departs in less than two hours, under optimum conditions, remains the daily challenge set by François-Xavier Clerc and its team, trained to the highest standards.
Well-versed in the particularities of business aviation charters, the founder ofAEROAFFAIRES founder has been committed to his customers since 1991: precise matching of the aircraft to the missions requested, knowledge of the terrain and weather conditions at each destination, flexibility in booking and modifying a flight..
The notions of “savoir-être” and “savoir-faire”, which are dear to the manager’s heart, ensure that all our customers ofAEROAFFAIRES quality of service that goes beyond what might be expected. The “service provider” relationship gives way, with each flight, to a partner relationship.