Ultra-personalization and private business aviation

Why customize a private jet flight?

When you charter a private jet, what you’re looking for isn’t limited to speed or flexibility. The cabin becomes a direct extension of your habits: your goals, your tastes, your pace. It allows you to adjust the parameters of the flight to who you are.

What a private jet offers is continuity. Continuity in the business environment – with fluid connectivity, a confidential meeting space – but also continuity in your personal life: finding the same points of reference on board, the same quality of service as at home or in a hotel suite.

This attention to detail is shared by the majority of passengers who fly with AEROAFFAIRES. A head of state may want a cabin configured according to a precise protocol. A family with young children will want adapted meals, toys and trained staff. An executive in the midst of two strategic international meetings will need a quiet, secure environment in which to concentrate or rest.

The demands vary, but the objective remains the same: to ensure that nothing is missing, that everything is in its place, as if it were not a flight, but a moment of life perfectly integrated into the passenger’s schedule and needs.

A private cabin tailored to the needs of business travellers

A la carte configurations: sleeping, meeting, reception

No cabin is set in stone. On the scale of a flight, everything can be organized: meal times, the alternation between talking and resting, access to certain services.

For example, you can plan for :

• a formal dinner with full table settings,
• a confidential briefing behind closed doors with two colleagues,
• sleeping time in a darkened cabin, with bedding spread out and noise reduced to a minimum.

AEROAFFAIRES’ role here is to identify the purpose of the flight at an early stage. Is it a stopover to unwind after a busy week? A stopover before a strategic negotiation? An opportunity to bring together partners or loved ones for a private moment?

Each scenario calls for a different configuration, which can be anticipated in detail with the operational partners and crew.

Travelling with children in private aviation

When a flight includes children, their well-being becomes a priority in its own right. It’s not just a question of attentive accompaniment: certain technical cabin configurations also need to be taken into account.

Large-cabin private jets, such as the Falcon 8X, Global 7500 or Gulfstream G650, are equipped with higher-performance pressurization systems than those used on standard commercial flights. This means that the cabin can maintain a lower simulated altitude – around 3,000 to 4,000 feet, compared with 6,000 to 8,000 feet on most airliners.

This factor plays a vital role in protecting the hearing of young children, especially those under two. At this age, the auditory system is more vulnerable to pressure variations: poor pressurization can lead to acute pain, middle ear disorders, and even after-effects if the child has an underlying, undiagnosed ENT pathology.
Flying an adapted aircraft can significantly reduce this risk, while ensuring a superior level of comfort and safety.

Beyond this technical aspect, AEROAFFAIRES can adapt the whole experience to suit the age of the children and the pace of the family. This includes :

• tailor-made, balanced or playful meals, taking into account any allergies,
• a calm atmosphere, with soft lighting, controlled noise and little visual stimulation,
• provision of toys, books, coloring pages or adapted audiovisual content,
• the possibility of installing a rest area with cushions, blankets and blackout curtains, if the cabin allows.

The crew is warned, flight highlights are coordinated with parents, and the objective remains the same: to offer children the most peaceful journey possible, while preserving the comfort of other passengers.

Travelling with a pet – peace of mind and tailor-made care

Cats, dogs, and sometimes less common animals: flying with a pet is perfectly possible on a private jet. As long as you properly anticipate your pet’s needs, comply with current regulations, and organize the flight so as to preserve calm on board.

At AEROAFFAIRES, we handle these requests with the same rigor as for any other passenger.

Depending on the animal’s profile and the duration of the flight, we can provide :

• a dedicated space in the cabin, with blanket and pet cushion,
• a secure transport crate, installed according to the operator’s standards,
• specific food (kibble, fresh water, usual treats),
• an on-board kit (bed sheet, wipes, collapsible bowl), prepared on request.

For international flights, our teams also anticipate veterinary formalities:

• up-to-date vaccination records,
• health documents required by destination,
• animal entry permits, especially for countries subject to quarantine or strict controls.

On request, AEROAFFAIRES can organize :

• a veterinary visit before or after the flight,
• the presence of a pet-sitter,
• care on arrival by a specialized service.

We also inform the crew in advance, so we can adjust the conditions on board (temperature, sound, timing of service) to minimize stress for the pet – and its owner.

Noble materials, selected textures, customized design for a personalized jet

Some passengers pay particular attention to aesthetics: wood or carbon finishes, natural leathers, thick carpets. AEROAFFAIRES can select aircraft with interior lines that match these preferences.
In other cases, we receive more specific requests: new carpets, reinforced seats, deodorized cabins, textile color changes. These adjustments require precise technical discussions with the owner or operator of the machine.

For a specific event or identity, it’s also possible to add temporary elements, without any permanent transformation:

• cushions or throws in a brand’s colors,
• headrests embroidered with initials or logo,
• personalized on-board magazines or information media.

The aim is always to maintain the elegance of the frame, without overloading it, but with selected winks.

AEROAFFAIRES customer testimonials

A regular passenger between London and Geneva asked us to have the cabin systematically configured in “meeting mode”, with cool lighting, a table set for 4, active connectivity and documents available at the entrance. The same aircraft, booked at the last minute, can be returned to “night” configuration in less than 2 hours.

Another customer, the owner of a wine-growing estate, wanted his bottles served on board in glasses engraved with his name, along with a cheese platter matured in Roissy the day before departure.

An international consulting firm had the cabin headrests personalized with the visual of their annual seminar. The entire flight was organized as an informal launch for the meeting scheduled for the following morning.

Large cabins: compatible aircraft

Not every aircraft can be customized. It’s mainly the large-cabin jets that offer the greatest scope for adaptation: Gulfstream G650 and G700, Falcon 7X and 8X, Bombardier Global 7500 or Lineage 1000.
On board, volumes can be used to create distinct zones, partitioning or opening up spaces according to the dynamics of the flight.

A transatlantic flight, for example, might include :

• a forward lounge, dedicated to professional exchanges,
• a central dining area,
• a private suite with double bed and en-suite bathroom at the rear.

This type of layout is not reserved for proprietary units. It is possible to charter an aircraft in this category, with a high level of personalization – provided you plan ahead.

Personalizing a private jet with a five-senses approach

In a private jet cabin, comfort is never just visual. It’s based on a set of precise sensations, which can be adjusted to create an atmosphere that’s familiar, soothing or, on the contrary, stimulating. Elegance doesn’t come from an accumulation of effects. It lies in the coherence of the whole. This is where the five senses become a fully-fledged personalization tool.

Touch – textiles, materials, temperature

Full-grain leather, merino wool, dense carpeting or satin-finish armrests: touch is the first contact you have with the cabin. It sets the tone.
At AEROAFFAIRES, we also select equipment according to its finish. We can go even further, adapting certain elements to suit the customer’s preferences: personalized cushions, embroidered headrests, bed throws, bathrobes or specific comfort kits.

Thermal comfort is also part of the anticipated settings: some passengers want a cooler cabin, others a stabilized temperature as soon as they board. These instructions can be included in the crew briefing.

Hearing – playlists, soundscape, privacy

Sound is often of secondary importance in commercial aviation. In private jets, it becomes a parameter that can be fine-tuned.
Some customers travel with their own in-flight sound system or personal headphones. Others require a musical ambience from the moment they board: a playlist prepared in advance, in keeping with the moment of the flight or the event in question.

We can also provide :

• a themed music selection (discreet jazz, piano, classical music, lounge),
• total silence, with ventilation and engine noise kept to a minimum,
• a divided cabin, with a sound zone and a silent zone.

Acoustics are also a question of confidentiality: for sensitive meetings, the cabin can be isolated, with a device that limits the range of exchanges.

The view – light, sobriety, winks

Outside: creating an atmosphere as soon as you arrive

The experience begins as soon as the passenger steps out of the vehicle.
AEROAFFAIRES can personalize this welcome phase to suit the context of the flight: events, VIP guest reception, product launch or simply special attention.

The most frequently used elements :

• personalized carpet rolled out on the tarmac,
• bouquet of flowers, gift or box handed over on boarding,
• discreetly marked car (or no marking at all, depending on the level of confidentiality),
• ground staff briefed for a smooth, quiet welcome, in keeping with the customer’s codes.

In some cases, a small event staging can be organized: temporary signage, welcome message, background music in the private boarding lounge.

Inside: light, sobriety, controlled winks

The visual ambience in the cabin is based on balance: no overload, no frills, but a mastery of aesthetic codes.
It’s all about light, color and the discreet presence of visually coherent elements.

Large-cabin jets are equipped with intelligent LED lighting, which can be modulated according to the phase of flight.

• Night flight: warm, indirect hues, low lighting for a soothing atmosphere.
• Daytime flight: white, dynamic light, to accompany a work rhythm or a formal meal.

On request, AEROAFFAIRES can integrate personalized visual touches:

• plaids or cushions to match your corporate identity,
• printed menus, cards or brochures in the colors of an event or brand,
• logotype headrests, welcome racks slid into the cabin.

Always with a simple rule: elegance, consistency and discretion in execution.

Smell – olfactory signature, neutrality, memory

A home fragrance is not a luxury. It’s a landmark. It marks out a territory and gives an invisible coherence to a space.
AEROAFFAIRES offers, on request, the diffusion of an olfactory signature: a scent chosen with the customer, discreet but present. It could be a fragrance already associated with the brand or home, or simply a soothing scent for a long-haul flight.

In other cases, we completely neutralize cabin odors, especially after a previous catered flight. This involves aeration, replacement of textile elements and removal of all standard air fresheners.

The choice is always up to the passenger.

Taste – an in-flight meal designed with you in mind

Whether it’s a business dinner, a family snack or a gourmet menu on an overnight flight, the gastronomic experience remains a central pillar of the private jet experience.

And that’s what we’ll explore in the next section.

Gastronomy on board: the table of a Michelin-starred restaurant… at 12,000 meters altitude

In private aviation, catering is not just an extra. It’s a lever for excellence. A well-thought-out meal transforms the perception of flight. And it’s not sophistication that makes the difference: it’s adaptation. Every passenger has his or her own preferences, habits and sometimes intolerances. AEROAFFAIRES ‘s role is to work with these parameters to create a culinary experience that matches the cabin environment.

In-flight private chef: logistics and requirements

On certain aircraft – notably the Falcon 8X, the Global 7500 or the Gulfstream G650 – it is possible to take a personal chef on board. This is a rare request, but can be made for transatlantic flights or long-haul routes in event configuration.

Bringing a chef on board requires careful coordination:

• choice of aircraft with suitable preparation area,
• authorization of the chef by the operator and safety briefing,
• delivery of raw products at the right time, respecting the cold chain.

This type of service generally requires 48 to 72 hours’ notice. It offers a service very close to that expected in a palace suite or a Michelin-starred restaurant, adapted to the material constraints of a private jet. But even without a chef on board, the standards remain the same.

Tailor-made menus, rare wine pairings

Catering remains the most common solution. AEROAFFAIRES works with a network of selected partners in every major city: gourmet restaurants, top-of-the-range caterers, private chefs and renowned patisseries.
Each menu is validated in advance with the customer or his assistant.

Examples of frequent requests:

• sweet and savory brunch for an early morning flight from Geneva to London,
• seafood platter with rosé champagne for a departure from Nice,
• menus compatible with specific diets (vegetarian, gluten-free, halal, etc.) or allergies

Some customers go even further and ask for a meticulous wine and food pairing. We recently organized a flight between Paris and Dubai with a menu built around three rare vintages, validated by an external sommelier. The catering was delivered directly by a two-star chef in Paris, with service staged from takeoff.

In-flight service, tableware and table setting

What distinguishes a simple tray from a real meal on board is the way it is served. On large-cabin jets, flight crews are trained to a level of service close to that of luxury catering. Porcelain crockery, fine glassware, silverware, table linen: every detail can be defined in advance.

It is possible to :

• plan for plated or cloche plating,
• include personalized cutlery (logo, initials…),
• request a two-course set-up for longer meals.

Some customers also ask for tableware to match the theme of the flight or the nationality of the guests: Japanese bentō for a Tokyo-Paris flight, French-style service for a diplomatic delegation, Mediterranean mezze for a trip to the Middle East.

Ordering rare products, catering logistics

Some requests involve a more complex logistics chain: rare bottles, specific dishes, freshness requirements.
In these cases, we coordinate with our trusted partners to guarantee :

• product availability,
• on-site delivery in real time,
• on-board presentation in optimal conditions.

For example, we chartered a flight for a family from Paris to Marrakech, with a particular requirement: to serve artisanal foie gras from a Dordogne producer, within 24 hours of production. Delivery, storage, packaging, service: everything was planned to respect the hygiene, temperature and aesthetics of the dish.

Concrete examples of menus served via AEROAFFAIRES

Here are a few recent examples, organized by our teams:

• Flight Rome – New York (Global 6000)
  Truffle menu composed with a Roman chef: scrambled eggs with black truffle, creamy risotto, light panna cotta. Served in 3 courses with selected wines (Barolo 2016, Franciacorta).
• Private flight Geneva – Riyadh (Falcon 8X)
  Onboard buffet featuring 100% halal-certified products: marinated lamb mini-brochettes, homemade hummus, cinnamon orange salad. Rosewater and Medjool dates at the end of the meal.
• Flight Paris – Saint-Moritz (Legacy 650)
  Morning departure, short flight: “café de quartier” breakfast with viennoiseries from Pierre Hermé, eggs à la minute and juices squeezed on board.
  The crew served everything in less than 20 minutes, with perfect timing for landing.

In-flight wellness – express treatments and personal comfort

Some flights are conceived as useful interludes between two key stages: appointments, official dinners, photo shoots, professional events. In this context, the cabin can be used not to rest, but to prepare, or simply to take care of yourself.

AEROAFFAIRES organizes discreet on-board wellness services on request, in conjunction with partners specialized in mobile treatments. This type of service is particularly suited to flights of one to three hours, where every minute can be optimized.

Possible on-board services :

• hand care or express manicure, with a practitioner trained to work in the cabin,
• seated massage (back, neck, shoulders), available in certain jets depending on seat configuration and available space,
• facial care rituals, with hot towels, moisturizing, light mist,
• aromatherapy or relaxing mist, cabin ambience permitting.

Each service is designed to be discreet and non-intrusive, with no impact on flight organization. The crew is informed in advance, the equipment is transported in compliance with safety standards, and the products used are selected according to the customer’s preferences.

Celebrate, surprise, honor: in-flight events

A private flight can also be a stage. A moment apart, designed to make a lasting impression. Weddings, anniversaries, marriage proposals, retirements, employee thank-yous or product launches: some customers use the flight not just as a journey, but as a highlight in its own right.

At AEROAFFAIRES, we coordinate this type of request with precision, in liaison with personal assistants, event agencies or the internal teams of the companies concerned.

Weddings, anniversaries, marriage proposals

These requests are often very discreet. The aim is not to transform the booth into a spectacular setting, but to add a touch, a gesture, a symbol.
A bouquet already in place, a song triggered at a precise moment, a box hidden in a comfort kit… For example, we organized a marriage proposal between Paris and Santorini, with vintage champagne, a chosen playlist, and a floral arrangement installed by the window.

For birthdays, the most popular option is a themed tea party or aperitif. AEROAFFAIRES teams can provide :

• a personalized cake (with logo or initials),
• discreet balloons in the chosen colors,
• a gift from the crew with a printed message.

Cabin decoration according to theme or branding

On corporate or event flights, some companies choose to temporarily decorate the cabin to reflect their image. This can take the form of :

• logo cushions,
• a consistent color scheme (tablecloths, napkins, headrests),
• brochures or cards handed out on boarding.

Everything must be light, elegant and, above all, reversible: nothing is permanently glued, screwed or printed. We therefore work with service providers capable of intervening rapidly, without compromising cabin safety or harmony.

On-board audio or visual animation

Some flights include a short audiovisual sequence – projection of a message, a word from a colleague, a product launch, a pre-recorded birthday message..
We can organize the broadcast via the on-board system, or provide a dedicated screen for temporary installation.

In other cases, we can provide a musical ambience in keeping with the moment: instrumental jazz for a launch party, a personalized soundtrack for a family event, or simply controlled silence to give way to the moment.

Examples of events organized by AEROAFFAIRES

• Flight Zurich – Venice (Legacy 600)
  Wedding proposal organized with a simple scenography: bouquet on board, champagne, pre-recorded playlist, presentation of the jewel case by the hostess at dessert time. All coordinated with the Hotel Aman on arrival.
• Corporate flight Paris – Milan (Falcon 7X)
  Launch of a new visual identity for a consulting firm. Headrests, cushions and menu of the day in the new colors, video message projected mid-flight, delivery of a personalized booklet by the crew.
• Family flight Geneva – Mykonos (Global 7500)
  A child’s birthday. Soft entertainment: coloring on board, personalized cake delivered to the tarmac, playlist chosen with the parents, adapted service with themed snacks.

A dedicated AEROAFFAIRES advisor for every flight

On the ground and in the air: personalization that begins well before the flight

A private flight never begins with boarding. It begins long before: in the exchanges between the customer, his assistant and our teams.
The quality of the onboard experience depends directly on what has been prepared on the ground – and above all, on how everything has been synchronized. Catering, security, baggage, external service providers: each element is part of a precise choreography. Nothing is improvised.

Coordination with the assistant or butler

In most cases, it’s not the passenger who makes the request. It’s the people who manage his or her day-to-day life: personal assistant, travel agent, butler, concierge.
At AEROAFFAIRES, we’re used to working with these people. Our language is direct, precise and results-oriented.

For example, we know that

• that a request must be confirmed quickly, often within the hour,
• that certain information needs to be passed on to the pilot, others to the crew, others to the catering partner,
• that last-minute adjustments must be anticipated without disrupting the overall event.

At AEROAFFAIRES, personalization starts with one thing: a stable relationship.
Each flight has its own designated advisor. This is not a simple intermediary, but a responsible coordinator, capable of managing all the parameters linked to the flight. He or she knows the customer’s expectations, anticipates friction points and, above all, acts as a single point of contact – for the passenger, for his or her teams, and for all the service providers involved.

Tarmac dressing, VIP escort, private boarding lounge

The experience also begins on arrival at the airport. Here again, AEROAFFAIRES coordinates every detail:

• dedicated reception at the foot of the car,
• private waiting room or VIP lounge with drinks, wifi and press,
• discreet escort to the aircraft, with priority handling of formalities.

For certain events, we can go even further: install a red carpet, arrange for a discreet photographer, have a bouquet or gift delivered directly to the tarmac.

The objective is always the same: fluidity, elegance and respect for the codes of the passenger.

A single point of contact, available 24/7

Your consultant doesn’t disappear once the quote has been validated. He or she can be reached right up to landing (and even afterwards, in the case of return or connecting flights).
This mode of operation is particularly appreciated by executive assistants and concierge services, who can transmit all instructions directly, without going through several successive contacts and avoiding repetitive briefs.

This simplifies :

• exchanges about schedules or catering,
• transmission of passenger documents,
• integrating last-minute instructions (changing the number of guests, changing the wine, adding specific luggage, etc.).

Coordination between service providers

An AEROAFFAIRES consultant works closely with :

• the flight operator (for aircraft availability and performance),
• the captain (for flight or cabin specificities),
• catering, concierge, ground transportation and security service providers,
• personal assistant or customer representative.

He or she synthesizes information, filters what needs to be passed on to whom, and acts as a veritable conductor.
A good flight is not based on an accumulation of services, but on their synchronization. That’s exactly what this role guarantees.

Anticipation, confidentiality, absolute discretion

Not all requests are made out loud. Sometimes, you have to read between the lines, to understand what the customer wants without having to formulate it.
This is part of the AEROAFFAIRES advisor’s job: to identify habits, memorize preferences, adjust proposals over time.

And above all, to keep everything about the flight confidential:

• passenger identity,
• logistics in place,
• content of exchanges or documents carried.

Each consultant is committed to strict confidentiality, and applies an industry-recognized protocol of discretion.

AEROAFFAIRES: personalization and ecological awareness in private aviation

Personalizing a flight doesn’t necessarily mean increasing its impact. At AEROAFFAIRES, we have always believed that high-end service should not be incompatible with a responsible approach. Personalization must remain useful, targeted and coherent. It can – and must – take place within an environmentally-friendly framework, without sacrificing the quality of the experience.

Carbon offsetting included

For several years now, AEROAFFAIRES has offered a systematic carbon offsetting service .
This is not an optional extra, but is handled directly by the company. Each flight is calculated, offset and the funds donated to certified reforestation programs, particularly in areas identified for their climate impact.

This approach is integrated into all services, whether short-haul or long-haul with personalized services.

Choice of ethical suppliers and local caterers

When a passenger requests an on-board service – meal, beverage, textile, perfume – our teams give preference to local, responsible partners.
This allows us to :

• reduce the footprint associated with transporting goods,
• support artisans and producers committed to sustainable practices,
• offer fresh, seasonal products prepared close to the point of departure.

Example: for a flight departing from Geneva, we replaced a traditional champagne with a local biodynamic cuvée, validated with the customer. The same goes for vegetarian menus delivered by a caterer committed to a zero plastic approach.

Optimizing private trips, shared return flights

In certain cases, AEROAFFAIRES offers to share the return flight of an aircraft with another customer. This practice – known as “optimized empty flight” – avoids unused trips, while reducing the overall impact of the flight.

Whenever possible, we offer this option to the passenger, without compromising service quality or confidentiality.
This optimization logic also applies to the choice of aircraft: better size the jet according to the number of passengers, avoid overcapacity, choose more fuel-efficient models.

Request a customized flight with AEROAFFAIRES

Customizing a private flight doesn’t require multiple exchanges or complicated forms. At AEROAFFAIRES, we’ve structured the process to be smooth, fast and discreet, even for the most complex requests. Whether you’re an executive assistant, company founder or concierge manager, you benefit from a clear point of entry, a single point of contact, and the ability to respond immediately.

Our three-step process

1. Briefing
By telephone or e-mail, we gather the essential information: route, dates, number of passengers, special features on board, particular expectations. If certain instructions are sensitive or confidential, they can be passed on separately, directly to the dedicated consultant.

2. Tailor-made proposals
Within 30 to 90 minutes of your request, we will get back to you with a selection of compatible aircraft, accompanied by suggestions adapted to the desired level of personalization (cabin configuration, catering, on-board services, etc.).

3. Operational coordination
Once the flight has been approved, we manage all operations. Your dedicated consultant remains available 24/7, anticipating any adjustments and keeping you informed in real time right up to arrival at your destination.

Response times, confidentiality, security

• Availability: our teams can be reached at any time, every day.
• Confidentiality: every flight is treated confidentially, right from the briefing phase.
• Safety: we select only certified operators, with experienced crews and rigorously inspected aircraft.

Contact us to plan your next flight

Whether it’s a business trip, a family outing or a private event, our team is at your disposal to design a flight entirely in your image, without unnecessary complexity.