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What is meet & greet?

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What if you could avoid the endless queues, red tape and stress of airports? The “Meet & Greet” service revolutionizes your travel experience, offering you a personalized welcome and full assistance from the moment you arrive.

In this article, AEROAFFAIRES introduces you to this service that simplifies your trip with a complete range of services that will make you forget about the various constraints associated with travel, such as waiting in customs, queuing at check-in, etc.

No more waiting time or logistical hassles!

Introducing Meet & Greet: a VIP airport welcome service

For many travelers, arriving at the airport can be a source of stress, especially for foreign visitors faced with language barriers, cultural differences or administrative formalities. That’s where Meet & Greet comes in: a personalized welcome service designed to turn your experience into a smooth and enjoyable one.

Literally translated as “meet and greet”, this top-of-the-range service offers you tailor-made assistance from the moment you step off the plane. Available at airports and FBOs (Fixed-Base Operators, private terminals), it’s akin to an airport concierge service, where everything is designed for your comfort.

Benefits include

  • Personalized welcome: Dedicated hosts and hostesses await your arrival and guide you every step of the way.
  • Time-saving: Priority at customs, accelerated assistance with formalities.
  • Practical services: Luggage porter, priority collection of your personal belongings, accompaniment to your vehicle or driver.
  • Flexibility: Available on arrival and departure, for both commercial and private flights.

Imagine being taken care of as soon as you step off the plane by an agent who takes care of everything: formalities, baggage, and even driving you to your car parked on the runway. No more labyrinthine terminals or long waits!

Ideal for discerning travelers, families or professionals on the move, Meet & Greet embodies the art of unrestricted travel.

What are the advantages of Meet & Greet?

A personalized welcome for a stress-free trip

An agent from one of our Meet&Greet partners arrives at the airport of the customer’s commercial flight.

He or she greets them directly as they exit the plane and takes them to a Fast Track queue to go through airport formalities (security, baggage claim).

For a trip combining commercial and private flights, the agent then guides you to a private lounge to wait in comfort while your driver prepares to take you to the business aviation terminal (FBO) for your next flight. If your jet has already arrived, the transfer is immediate.

The agent also coordinates with the driver to ensure a smooth, wait-free transfer.

Time-saving

Thanks to this service, you can :

  • Reduce your transit time to just 30 minutes before takeoff for private jet departures.
  • Avoid queues by speeding up check-in and screening.
  • Enjoy rapid transfers between commercial airports and business terminals (e.g. Roissy CDG → Le Bourget).

Full airport assistance

Hosts and hostesses accompany you from start to finish: from the check-in hall to the boarding gate, with accelerated passage through security and control services. You benefit from personalized care, with complete peace of mind.

It’s up to you to select the personalized services best suited to your needs.

Available at major international airports

This service is available at virtually all airports(Paris, Beauvais, Nice, Ibiza, Miami, etc.) for VIP flights in private jets, for business passengers or even for group flights.

It is also available for transfers between commercial and business airports.

Case study: a smooth, stress-free transfer

Let’s take the example of an American businessman, who first travels to Paris on a commercial flight.

Once he arrives at Paris Roissy CDG airport, he has to go to Le Bourget to take his private jet to Nice.

To save time, and after a long and tiring first journey, he books a meet and greet service on arrival at Roissy airport.

This makes it much easier for him to clear customs and collect his luggage, then transfer to Le Bourget without having to worry about it! This is a VIP on-board service.

The Ultra VIP Meet & Greet option: confidentiality and prestige

Ultra VIP meet and greets are also available. These include private lounges such as Salon 200 at Roissy-Charles de Gaulle and Salon 500 at Orly.

By choosing this service, you give yourself access to the official lounges in the utmost confidentiality. The advantages are numerous:

  • You’re transferred by private chauffeur-driven car from the runways to the lounges;
  • A dedicated concierge collects your luggage for you;
  • Security checks are carried out for you in the lounge itself;
  • These prestigious official lounges are equipped with a bar, buffet, TV, high-speed Internet connection, etc.

Credit : @AeroSchool

Examples of meet and greet services

The Meet and Greet service offers personalized assistance at every stage of your trip, to ensure a smooth arrival or departure. Here are just a few examples of the services we offer:

  • Personalized welcome at the airport – A dedicated agent awaits you as soon as you step off the plane, with a name sign or discreet signage.
  • Assistance with formalities – Smooth guidance through security checks, customs and immigration procedures.
  • Luggage reclaim – Active assistance in locating, retrieving and transporting your luggage, even if in transit or lost.
  • Fast connection to connections – Accompaniment to your connecting flight or vehicle, without stress or detours.
  • Doorman and valet service – Immediate pick-up as soon as you leave the terminal to load your luggage or park your vehicle.
  • Private VIP transfer – Organization of top-of-the-range transportation to your hotel, villa or meeting place, with a professional chauffeur.
  • Remote baggage check-in – On request, your baggage can be collected from your home or hotel and checked in directly with the airline.
  • Gate-to-gate service – We take care of your luggage between planes, without you having to leave the secure area of the airport.

Ideal for travelers in transit, families, people with reduced mobility or those who simply want a top-of-the-range service, “Meet and Greet” turns airport formalities into a simple formality.

What are the qualities of meet and greet hosts and hostesses?

Meet & Greet hosts and hostesses are carefully selected for their professionalism and their ability to offer exceptional service. Their mission? To provide you with a smooth, pleasant and stress-free experience from the moment you arrive at the airport.

Their assets :

  • Welcoming and smiling – They know how to put travelers at ease right from the first contact.
  • Discreet and efficient – They anticipate your needs while respecting your space.
  • Multilingual – Trained to speak your language, they make communication easy.
  • Available 24/7 – They can be reached at any time, day or night, all year round.
  • Personalized guide – They take you step by step through the airport, making your journey easier.
  • Compliance with safety standards – Guaranteed compliance with current regulations.

Thanks to their expertise, your formalities are speeded up, your baggage taken care of and your journey optimized. A real time-saver and peace of mind!

How to book a Meet & Greet service with AEROAFFAIRES?

Need a customized flight or more information?

The AEROAFFAIRES team of experts is at your disposal to answer all your questions, advise you and help you organize your air travel.

Contact us today by :

You can also obtain a free personalized quote by filling in our online form.

We promise to get back to you as soon as possible and offer you a solution tailored to your needs.

  • What types of travelers can benefit from the meet & greet service?

    The meet & greet service is aimed at all travelers wishing to optimize their time and comfort, whether for business trips, luxury getaways or complex airport transfers. It is particularly useful for businessmen, celebrities, families with children or people with mobility constraints.

  • Is meet & greet available for commercial flights only?

    No, the service is also available for passengers on private jets, notably for transfers between a commercial airport and an FBO (business aviation terminal). It can also be arranged for connections between two private flights, or between a commercial and a private flight.

  • How do I book a meet & greet service?

    Reservations are usually made via specialized service providers such as AEROAFFAIRES, either online, by telephone or e-mail. Advance booking is recommended to guarantee availability, especially for international travel or during the high season.

  • What languages do meet & greet hosts speak?

    Hosts and hostesses are often multilingual and trained to welcome passengers in their native language. The most common languages (English, French, Spanish, etc.) are generally covered, but it is possible to request an attendant speaking a specific language on request.

  • Does the service include assistance for people with reduced mobility?

    Yes, meet & greet can include tailor-made assistance for people with reduced mobility, such as personalized accompaniment, a wheelchair or a luggage porter. Simply specify these needs when booking.

  • Can you customize meet & greet services to suit your needs?

    Absolutely! The service is flexible: you can opt for customs assistance only, a private car transfer, baggage reclaim or complete “on-board” care. Some top-of-the-range services even include access to private VIP lounges.

  • Are there airports where meet & greet is not available?

    The service is available at most major international airports (Paris CDG, Nice, Miami, etc.) and many FBOs. However, some regional or very small airports may not offer it. We advise you to check availability with your service provider.

  • Is meet & greet compatible with group flights?

    Yes, there are formulas adapted to groups, whether for business trips, events or families. Services can include a group welcome, dedicated transfers or simplified management of formalities for several passengers.

  • What is the average cost of a meet & greet service?

    Rates vary according to service (VIP level, duration, number of people, etc.) and airport. Basic assistance (fast-track and baggage claim) is less expensive than a package including a private lounge and dedicated driver. Ask for a personalized quote for a precise price.

  • Is the service available 24/7?

    In general, yes. Service providers offer round-the-clock assistance, including at night and on public holidays, especially for private flights or late international arrivals. However, some services (such as VIP lounges) may have restricted opening hours.

  • How do you meet the host/hostess at the airport?

    The host will be waiting for you at a specific meeting point (plane exit, boarding gate, baggage hall, etc.), often with a sign bearing your name. It’s a good idea to communicate your flight details (number, arrival time) to avoid delays.

  • Does the meet & greet guarantee accelerated passage in the event of flight delays?

    Hosts adapt to delays and adjust service accordingly. However, in the event of long delays, certain services (such as transfers or private lounges) may be affected. It’s best to notify the service provider as soon as possible.

  • Can I use the meet & greet service without booking in advance?

    We strongly advise against relying on last-minute availability, especially at major airports. For optimum service, book in advance, ideally at the same time as your flight ticket.

  • Does the service include accompaniment to the hotel or final destination?

    Yes, some packages offer a private car transfer to your hotel, villa or meeting place. This can be combined with other services such as accommodation booking or car rental.

  • What are the differences between classic meet & greet and ultra VIP service?

    The classic service includes basic assistance (customs, baggage, transfers), while the ultra VIP offers exclusive services: access to private lounges, a car on the runway, personal concierge service and absolute confidentiality.