Repatriation to Tunisia: procedures, prices and tailor-made solutions

The repatriation of a body involves several administrative documents, often complex to obtain in times of mourning. You will need

• Death certificate (issued by the town hall of the place of death) ;
• Certificate of non-contagion (issued by a doctor certifying that the deceased presents no infectious risk);
• Funeral transport authorization (issued by local authorities);
• Embalming or thanatopraxy (compulsory for international flights, with a certificate attesting to conservation care);
• Burial permit (if burial in Tunisia).

Our teams will collect these documents for you, in collaboration with the relevant authorities, to simplify the process.

Yes, in most cases, one or more accompanying persons can board the air ambulance. This depends on the patient’s condition and the aircraft’s configuration.

Some private medical jets have dedicated space for loved ones, while other, more specialized jets may limit the number of additional passengers for health reasons. We recommend that you discuss your requirements with our teams, so that you can make the best possible arrangements for your trip.

If you’re on a tight budget, there are a number of solutions that can be considered, although they do have their limitations:

• Medicalized commercial flights: some airlines offer special seats for patients, but this option is rarely suitable for serious or contagious cases;
• Shared charter flights: if several patients need to be repatriated to the same destination, cost-sharing is sometimes possible;
• Exceptional assistance: in rare cases, embassies or insurance companies may contribute to the cost.

However, a private flight remains the safest and quickest solution, especially for emergencies.

In an emergency, we can charter a plane in 2 to 12 hours, depending on :

• Availability of aircraft and medical teams;
• The complexity of the case (health authorizations, patient’s condition, etc.);
• Destination (airport access, local formalities).

For non-urgent cases (such as medical tourism), the lead time may be longer, but we always give priority to rapid implementation.

Although rare, this situation is included in our protocols. The medical team on board follows strict procedures:

• Immediate stabilization (if death occurs in flight, the body is secured in a dedicated area);
• Coordination with the authorities on landing (declaration of death, handling by a funeral company);
• Guidance for next of kin in administrative and psychological matters.

We can also help families organize the repatriation of the deceased.

It all depends on the patient’s condition and local infrastructures:

• Local hospitalization: if the necessary care is available and of a high standard (in a partner clinic in Tunisia, for example), this avoids a risky transfer.
• Medical repatriation: essential if the care required is non-existent or inadequate (in the case of serious pathologies, specialized surgery, etc.).

Our doctors assess each situation with local teams to make the best decision.

Babies and children require special equipment:

• Incubator for premature or fragile newborns;
• Pediatric team (specialized doctor and nurse);
• Cabin adaptation (temperature, brightness, noise).

We work with partner hospitals to ensure continuity of care before, during and after the flight.

Yes, under certain conditions:

• Private flights: pets are generally accepted, subject to their size and behavior;
• Medical flight: this depends on the patient’s condition and the aircraft (some medical equipment does not allow pets).

We study each request on a case-by-case basis to find a suitable solution.

Here are the points to check in your policy:

• Reimbursement ceiling (some policies limit expenses to €50,000, which may not be enough);
• Exclusions (pre-existing illnesses, high-risk sports, etc.);
• Emergency procedure (dedicated number, response time).

We can help you analyze your contract and, if necessary, refer you to additional insurance.

There are several possible courses of action:

• Negotiation with the insurer (our medical teams can provide additional proof);
• Consular assistance (embassies can sometimes intervene in case of blockage);
• Emergency funds (certain associations or mutual insurance companies offer loans or exceptional assistance).

Whatever the case, we’re here to help you find a solution, even if you don’t have insurance cover.

This type of transport is highly secure and urgent:

• Coordination with hospitals to meet organ viability deadlines;
• Specialized equipment (isothermal container, GPS tracking, dedicated medical team);
• Fast-track customs clearance (we manage formalities in real time).

Flights are chartered 24 hours a day, often with a technical stopover to optimize time.

Yes, thanks to secondary airports and the flexibility of private jets:

• Landing possible on short runways (such as Tozeur or Tabarka);
• Transfer by helicopter or ambulance from the arrival airport to the final hospital.

We study the solution closest to the place of care.

The stress of the flight can worsen the patient’s condition. Our advice:

• Explain the process (duration, aircraft noise, role of the medical team);
• Provide a familiar companion (if authorized);
• Avoid sedatives without medical advice (risk of interaction with care).

Our teams are trained to reassure patients and their families at every stage.

We offer tailored solutions:

• Staggered payments (depending on the case and after a financial study);
• Partnerships with credit organizations (dedicated loans for medical emergencies);
• Family or association solidarity (crowdfunding, community aid).

Medical urgency takes precedence: we always find an arrangement to avoid delaying treatment.

Yes, these cases require a specific approach:

• Pre-flight psychiatric assessment (risk of in-cabin crisis);
• Reinforced medical team (specialized nurse if necessary);
• Additional authorizations (depending on the country).

We work with psychiatrists to ensure safe transport.

Our criteria are strict:

• Pilots : minimum 5,000 flying hours, experience in medical care;
• Doctors: specialized in intensive care or anesthesia, trained in in-flight emergencies;
• Crew: regular training in critical scenarios (decompression, emergency landing).

Safety and expertise are our top priorities.

Absolutely! For example:

• Parents and children (if several members are ill or injured) ;
• Multiple companions (for a patient requiring a stronger family presence).

We adapt the size of the aircraft (plane or helicopter) and facilities accordingly.

Our teams are multilingual: French, Arabic, English, and often other languages (German, Spanish, etc.). This facilitates

• Communication with patients and their families;
• Coordination with foreign hospitals.

Please let us know your language requirements when booking.

We optimize flights to reduce the impact on the patient:

Post-flight follow-up (coordination with the arrival hospital to avoid treatment disruptions).

Care planning according to local times;

Adaptation of flight schedules (night departure to promote sleep);

These devices are compatible with our flights, subject to the following conditions:

• Technical verification (battery life, secure attachment).
• Presence of a specialized doctor if the device is complex (e.g. ECMO).
• Prior authorization from airlines (for sensitive electronic devices).

We always ask for the technical specifications of the equipment before the flight.

A reinforced disinfection protocol is applied:

• Approved virucidal products (on all surfaces, cabin and cockpit);
• Replacement of HEPA filters (identical to those used in operating theatres);
• Safety period before re-use of the aircraft.

The safety of subsequent passengers is guaranteed.

Yes, on request:

• Virtual tour (photos, detailed videos of the interior) ;
• Meeting with the medical team (time permitting);
• Explanation of noises and sensations (take-off, landing, turbulence).

This helps to make the trip less dramatic, especially for children or phobic patients.

Pack :

• Medication kit (with prescriptions) ;
• Loose-fitting clothing (suitable for treatment and cabin temperature);
• Something to keep the patient occupied (books, music, photos of loved ones).

Avoid bulky suitcases: we prioritize medical space.

We offer several options:

• GPS link shared with family (live aircraft position);
• Regular calls from the medical team (patient’s condition permitting);
• Coordination with the arriving hospital to prepare the reception.

You are kept informed at every critical stage (take-off, landing, transfer).

Our teams are trained in in-flight emergencies:

• Onboard resuscitation equipment (defibrillator, emergency medication);
• Doctor in radio contact with specialists on the ground;
• Possible detour to the nearest airport if necessary.

All decisions are taken in the immediate interest of the patient.

Many families send us :

• Written testimonials (which motivate our teams);
• Symbolic gifts (photos, children’s drawings);
• Donations (which we donate to medical associations).

Your gratitude is our greatest reward.

Yes, especially for degenerative diseases (e.g. ALS, cancer). We even recommend that you plan ahead to..:

Choose your destination hospital (as opposed to an emergency room, where space is limited).

Avoid emergencies (less stress, better preparation).

Benefit from lower fares (scheduled flight vs. last-minute charter).